Service Agreement, plain words

Single Location plan · Version 1.1, effective August 26, 2026

This is the agreement between Local Growth Partner (the local visibility practice of Golden Partners and a MikeNBen LLC company; when we say we, us, or our, we mean MikeNBen LLC) and the business paying for the Single Location plan ("you"). By paying through our checkout, or checking the terms box at checkout, you agree to it.

1. What we do

We work to make your business show up when customers search: on Google Maps, Google Search, and AI answer engines such as ChatGPT. That includes building or rebuilding your Google Business Profile, agreeing a keyword set and service area with you, and feeding weekly optimization signals. You get a plain-words progress report every week. We never ask for your passwords; access is granted through Google's own manager roles.

2. The 90-day guarantee

At onboarding we agree, in writing, on: (a) up to three search phrases (your keyword set), and (b) your service area (the map zone we measure). The guarantee is met when, by day 90 of service, both of these are true:

  • your business ranks in the top 3 Google Maps results for at least one agreed phrase, measured by an independent geogrid scan of the agreed service area; and
  • your business appears in the answer of at least one major AI engine (such as ChatGPT) for at least one agreed phrase.

If we miss, we keep working for free. From day 91 your billing pauses and we continue the full service at no charge until both conditions above are true, measured the same way, for up to one extra term of the plan you bought: 4 weeks on the every-4-weeks plan, 3 months on the quarterly plan, 12 months on the yearly plan. Once the conditions are met, billing resumes on your plan from that date. If the free term ends and the conditions are still not met, either of us can end the agreement by email with nothing further owed. There is no refund of fees already paid; the remedy is free work. The guarantee requires that the onboarding steps in section 4 were completed within 14 days of payment; days waiting on those steps pause the 90-day clock. The free-work period continues as long as the section 4 items stay in place and you do not change your business name, address or primary category without telling us first; it ends if you cancel.

3. Money

  • Billing options: $1,500 every 4 weeks (that is 13 charges per year, not one per calendar month), $3,600 per quarter, or $10,800 per year, through Stripe. Amounts and current offers are shown at checkout.
  • There is no setup fee. The rebuild of your Google Business Profile in your first 7 days (categories, services, photos, description, hours, the baseline report) is included in your plan.
  • The price of your active plan does not change mid-term.
  • The charge from us on your card statement reads LOCALGROWTHPARTNER or LGPARTNER.
  • You can cancel future renewals anytime by email to ben@goldenpartners.co; no phone call needed, we confirm within 2 business days. The current paid period runs to its end.
  • Our fee never includes ad spend for any optional advertising service you separately ask for.

4. What we need from you

  • Complete the onboarding form and grant Google Business Profile manager access (or authorize us to create the profile) within 14 days of payment.
  • Accurate business information, and cooperation on the review process we set up with your front desk.
  • One business per trade, per city: exclusivity applies while you remain a client in good standing. If you pay and your city and trade are already taken by another client, we tell you within 3 business days and refund you in full.

5. Honesty rules, both ways

  • Every number in our reports comes from a tool export or screenshot we keep on file; you can ask to see any of them.
  • We never post fake reviews and never ask you to. Review requests go to your real customers only.
  • Results beyond the guarantee vary by business and city; nothing here promises revenue.

6. Billing problems and card disputes

The only refund in this agreement is the city-conflict refund in section 4, and it goes back to the card you paid with. If you see a charge you do not recognize, or you have any problem at all, email ben@goldenpartners.co before you call your bank. We answer within 2 business days, and we honor everything on this page. You agree to give us that chance to fix things before opening a card dispute.

7. Messages

While you are a client we send service emails and text messages about your account and your reports. Reply STOP to any text to end texts. Our privacy page explains how we handle your information.

8. Case studies

We may describe anonymized results ("a roofer in Alabama"). We only use your business name, logo, or quotes in marketing with your separate written OK, which you can decline or withdraw anytime.

9. The legal paragraph

We provide services with reasonable skill and care. Beyond the guarantee in section 2, our total liability for any claim is capped at the fees you paid us in the three months before the claim. Neither of us is liable for indirect or consequential damages. This agreement is governed by the laws of Delaware, USA. If any part is unenforceable, the rest stands. Changes to this agreement apply from your next renewal, not retroactively.

Questions

Write to ben@goldenpartners.co. You work with Ben Lev directly.